Pricing Plans

xero bookkeeping software

For instance, you can drag and drop certain expense categories into a single subgroup — an “office expenses” subgroup could include office equipment, supplies and utilities. And if you don’t like how the dashboard looks, you can reorganize panels and hide the ones that aren’t useful. You can also scroll through Xero’s default chart of accounts and customize it as needed, or import an already existing chart of accounts. If you have a list of customers and suppliers, you can import that, too. Use simpler versions of Xero for small businesses and clients whose needs are more limited. We’re committed to the security of your data and provide multiple layers of protection for the personal and financial information you trust to Xero.

What is better: QuickBooks or Xero?

xero bookkeeping software

When you sign up for the Growing or Established plans you can add on Inventory Plus — Xero’s full-service inventory management system — for an additional $39/month. With Inventory Plus businesses can fulfill up to 1,500 orders per month from multiple sales channels. The number of users is also technically unlimited, but FreshBooks does charge an extra fee of $11 per user per month. Unlike Xero, QuickBooks allows unlimited invoices on the cheapest Simple Start plan — but limits you to 1 billable user and 2 accountant firm users. If you need only 1 person to use the software but plan to send a high number of invoices and bills, QuickBooks may be a more cost-effective choice than Xero. Xero is a cloud-based, double-entry accounting software tool that is designed with small businesses in mind.

Key features of Xero

Despite a few shortcomings, we rated Xero 4.7/5 for its customer support. Things start out at the Dashboard, which is just that; the area that lets you move into the other sections of the site and from which you can manage the overall way it ticks. The layout is, on the face of it, pretty simple with a user-experience that delivers quick and easy access to core features.

Greater flexibility to pay

xero bookkeeping software

View the money coming in and out of your small business from the accounting app dashboard. Create, edit and send invoices as soon as the job is done directly from the mobile app. Run your small business from anywhere and remain productive in otherwise unproductive moments with the Xero bookkeeping and accounting app for small business. However, you do have to sign up for a free trial or pay for a plan in order to contact Xero. While Xero does provide email addresses for media contacts and mailing addresses for its physical offices, it doesn’t have a phone number or email address for potential customers.

xero bookkeeping software

We compared the two options in terms of their key features, pricing and customer service to help you decide which is right for your business. Check out the Xero App Store to find, try and buy business apps that connect to Xero online accounting software and make running your small business even easier. Apps like Stripe, GoCardless, Vend, and Shopify connect seamlessly and sync data with Xero. “For these small businesses, their most precious asset is time,” von Schirmeister explains. Innovations like issuing and chasing invoices on the go significantly enhance efficiency. Moreover, Xero actively equips accountants and bookkeepers with the tools and knowledge to better serve their clients.

  1. Xero offers the option to add full service payroll support from Gusto to any plan.
  2. Xero gets a 4.3 out of 5 stars rating on software review site G2, and a 4.2 out of 5 stars on Trustpilot, a consumer review site for businesses, with many reviews praising its customer service.
  3. All plans include 24/7 live chat support; phone support is available 5 a.m.
  4. All three of these offer the ability to scale their accounting for larger businesses and both Xero and QuickBooks offer specific training for accountants.
  5. Includes tools that help automate the reconciliation process, along with a global search function and customizable dashboard; has a simple layout.
  6. “There was a very good and warm reception to a lot of the product announcements we made,” Alex noted.

Security measures include data encryption, two-step authentication, and 24/7 monitoring at multiple locations. Data is backed up daily across various servers, and regular security audits are performed. Xero used to offer strong customer support, and while there are still a ton of great support resources available, getting in touch with an actual representative is a lot more difficult.

Similarly, establishing local business hubs can foster innovation and provide essential support. Xero’s recent productivity report showed an urgent need for targeted government action to support and enhance productivity across small businesses in the UK. So, to help you and your clients embrace AI and understand the benefits of these new tools, we’ve published two simple AI guides, tailored to small businesses and their advisors. We’ve also rolled out an AI-powered setup guide for those onboarding to Xero, providing all new users with relevant answers and information as they set up their Xero dashboard and get started in the product. But rather than get paid straight away, they must wait to see when – or if – the money lands in their bank account. You can receive your practice and client Xero subscription bills via eInvoicing.

We think these guardrails will be really effective and will give us the ability to truly reimagine accounting for you and your clients. JAX, your smart business companion, available in beta in August this year, will help you and your clients run your businesses more efficiently. You’ll be able to Just Ask Xero to complete tasks such as generating an invoice or editing a quote right from the apps and devices you commonly use. Our product teams are continually looking for new and innovative ways to help small businesses get paid on time. We’ll soon roll out this new payment method to your clients through our payment partner, Stripe, along with other payment methods such as bank transfers.

Higher-tier plans include unique features, like workflow rules, on top of tools that help you measure project profitability. Phone support and live chat support are available 24/5 to all paying customers, but third-party integrations are limited compared to QuickBooks Online and Xero. If you can’t justify the $90-per-month QuickBooks Online Plus plan, you won’t get inventory management, because QuickBooks Online’s lower-tier plans don’t come with it.

While the obvious lack of live support might not always be the best part of the overall package there is much to like with this service. If you take time to learn Xero’s ropes you’ll find that it soon starts to reward you by producing a comprehensive and slick picture of your business and its innermost workings. To its credit Xero does have quite a lot of help and support options at your disposal.

It also ensures the LLMs only receive data that you’ve given Xero permission to access, and keeps the data safely within the platform. The right accounting software can streamline all sorts of processes, from managing tax returns and payroll to using powerful tools to predict the future. Xero is a better option for businesses that need to track project profitability. This is because Xero allows you to see how much each project is costing you in real time and compare that to your estimated profits.

Click the “OK” icon between the two to verify the match is correct. Many or all of the products featured here are from our what is budgetary control partners who compensate us. This influences which products we write about and where and how the product appears on a page.

Make Xero your own by connecting other apps to the Xero accounting software. Easy to use accounting software, designed for your small business. By enabling tasks to be completed quickly and efficiently, Xero’s AI tools are helping business owners focus on what truly matters—growing their business. “A lot of these accounting bookkeeping practices are small businesses in their own right. They serve small businesses but they themselves are small businesses,” von Schirmeister says. Collaborate with your peers, support your clients and boost your practice.